Please ring our telephone number 01900 603985 to book an appointment up to 1 week in advance.

  • Urgent cases are seen on the day at the Workington Primary Care Centre @ Workington Hospital. Please ring reception for an appointment.
  • Patients can request a telephone call from a GP, but this will normally be the GP on call that day, you will not be guaranteed the GP you request.

  • If your condition is non-urgent you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP.

  • Nurses based in our practice treat patients for a wide range of common condition.  We aim for patients to be able to book an appointment with a nurse within 2 working days, when all our nurses are working.  This is due to our practice being a small practice, and therefore we have less nursing hours.  We request that if a nurse is on annual leave or poorly, we may not always be able to achieve this timescale.  In these circumstances we ask for patients patience and understanding.  Thank you
  • Let us know if more than one person in the family needs to be seen. We can give you longer appointment if necessary.
  • Inform us if you want someone to accompany you, a Chaperone,  during an examination.  

*If you require a  private room to discuss any matters please inform Reception.

*Remember that the results of tests can only be given to the patient.


We have now changed to Emis clinical system.  We are in the process of sending out new registration documents for existing online users.   You will need new registration and pin codes which will be sent out to you for your new online account.

To register for the new online services please go to Patient Emis Access.

The online service allows you to make and cancel appointments, order prescriptions and view your medical records.

Patient Access


Your Neighbourhood Professionals. Just a Click Away!
© Neighbourhood Direct Ltd 2018
Ann Burrow Thomas Health Centre, South William Street, Workington, CA14 2ED
  • Telephone 01900 603985
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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