Due to matters beyond our control Dr Rocha is now a lone working General Practitioner. May we please ask for your support and understanding when contacting the surgery, as for the next three months, we are facing our biggest challenge in Orchard House to work each and every day with only one Doctor.
May we ask for you to please respect our staff, when speaking to them as we face this difficult period and may we please rely on your patience when requesting appointments at Orchard House Surgery.
We are doing all in our power to recruit a GP and a Nurse Practitioner.
Thank you for your understanding and consideration.
Our practice list is now closed and we will not be taking on any new patient registrations, If you do not know where to go to register with a GP surgery please contact NHS England and you will be allocated
Orchard House Surgery serves the whole of Workington as well as it's surrounding area, to Flimby boundary, to Broughton boundary and across to Distington boundary.
We offer a full general practice service and run specialist clinics, for diabetes, coronary heart disease, epilepsy, hypertension, hypothyroid, stroke and minor surgery.
At Orchard House Surgery we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves on the telephone.
If you live in our practice area and would like to register with us, please complete one of our registration forms that are available from our receptionists. On the form you will be able to say which practitioner you would prefer to see. However, you will be registering with the practice rather than an individual GP.
We have now changed to Emis clinical system. We are in the process of sending out new registration documents for existing online users. You will need new registration and pin codes which will be sent out to you for your new online account.
To register for the new online services please go to Patient Emis Access.
The online service allows you to make and cancel appointments, order prescriptions and view your medical records.
We are making you aware that under the Health & Social Care Act 2012, under certain circumstances your personal and confidential data can be taken from your computerised patient record held within the surgery without your consent
This data will be used for statistical purposes, for example to analyse patient care across community and hospital services, to help Commissioners decide what services to buy for the local population, and improve the quality of care that patients are given.
Patients have a right to object to their data being extracted, both from their record in the surgery to the Health and Social Care Information Centre (HSCIC), and from the HSCIC to other accredited third parties (where the data would be anonymous)
For more information, including a list of frequently asked questions (FAQs), please go to the website at www.nhs.uk/caredata.
You can also get further information from the website at www.hscic.gov.uk.
Monday to Friday 8.00am - 6.30pm